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X Copy Express NEED HELP!!!

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Posted Message
thermal7 
Inactive

29 Dec 2003 8:01 PM
I was successful in using the Trial software using the 3 burns, but now I cannot seem to open the X Copy Express from my desktop or via the Start menu since installing the downloaded full version copy which I paid for over the weekend. I also have the software DVD in the mail to me, but I would like to get this going if possible as it may take a week to get that. When I try to open the software, I get the banner momentarily and then nothing. Can anyone help me out on this. I have all the Roxio software also loaded that came with my memorex drive. Nothing was conflicting when I was using the Trail Version. Appreciate any help. Thank you.
toolman18 
Senior Member

30 Dec 2003 8:09 AM
thermal7,
Try uninstalling all of Express then see if there is any 321 Studios folder in Program Files if yes then delete it.Reboot the computer and reinstall the full version with no Anti-Virus or Popup Stopper utility for internet if you have one running
Happy Holidays
Rag-Tag 12
thermal7 
Inactive

30 Dec 2003 8:34 PM
Problem continues. I checked and I totally deinstalled the program, verified no folders remaining, registry appears clean, rebooted and reinstalled with no anti virus or popup blockers. I even deinstalled all the Roxio software that came with the Memorex burner. Still I only get the momentary flash screen and then nothing. Is it possible that the downloaded full version of X Copy Express is somehow not complete? I guess I have to wait for the disk to come in the mail unless you have any other ideas. Like I said before the Trial version worked perfectly so there must be something hanging up the downloaded full version??? Thanks for your help. Several emails to service has no help but I can understand its the holidays.
toolman18 
Senior Member

30 Dec 2003 9:53 PM
thermal7,
You can get it from here:

ftp://products.321studios.com/5992/

sounds as if something is conflicting with install or Express

Also read over this:
http://dvdxcopy.afterdawn.com/thread_view.cfm/49910#252763





Happy Holidays
Rag-Tag 12
thermal7 
Inactive

31 Dec 2003 5:02 PM
OK thanks. I will check out that download and read over the other link. Thanks very much.
Happy New Year.
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