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I would strongly suggest a proper user guide for this software...

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Posted Message
cygnus 
Junior Member

5 Oct 2003 10:33 AM
I am sure there are lots of us newbies who wouldn't know where to start with this software. Just my two pence worth....
dedmiston 
Newbie

17 Oct 2003 3:27 PM
I'll sure echo that. There are very few applications on the market that are so intuitive that they require no documentation. Unfortunately, dvdxcopy platinum isn't one of them.

Does anyone know when we can expect the user docs to be released?
security 
Senior Member

18 Oct 2003 12:19 AM
brief plat guide
http://dvdxcopy.afterdawn.com/thread_view.cfm/53259
Perrier 
Inactive

20 Oct 2003 9:28 AM
A major advantage of Platinum is supposed to be TDF files, but there doesn't appear to be documentation available with program or on website. Is documentation coming?
Xstatic 
Newbie

20 Oct 2003 10:56 AM
I have a couple of questions that I hope someone can answer. Since I am fairly new to this arena, I do not have a solid understanding of exactly what a TDF file is and what the big deal about enabling them in Platinum is.

Also, is there a way to save the "ripped" file that Platinum creates. As it stands now in order to do more than one backup, you have to rip the source DVD each time. It would be nice to be able to save the ripped file in order to save time later by only having to burn the DVD from the source file.
Xstatic
Burner : Plextor 708A
OS : XP Pro

"The Force is with me not you! The Force Hates you and hopes you die"


Kickback 
Junior Member

24 Oct 2003 1:55 AM
Xstatic,

I believe the purpose of the XCopy is to make 1 back up only. If you make more then one then your crossing the legal and illegal boundaries making yourself and 321 liable.


***Edited by dengar--It is against the forum rules to discus how to make a copy of a DXC copy. Please keep all such discusions off the main forum. Please feel free to discuss in PM's and emails.

Thank You.***

This message has been edited since posting. Last time this message was edited on 24 Oct 2003 10:31 AM

Xstatic 
Newbie

24 Oct 2003 10:26 PM
That is the most ludicrous thing I have heard of. Isn't that the very idea that 321 Studios is fighting against? Please explain your stance on this issue. What is the difference in making a backup of a software program vs. a DVD movie? I am very angered by this response so please explain to me the logic behind your post.
Xstatic
Burner : Plextor 708A
OS : XP Pro

"The Force is with me not you! The Force Hates you and hopes you die"


Kickback 
Junior Member

25 Oct 2003 12:47 AM
Xstatic,

I did make it more informative, but they once again edited my reply.

I'll send you info via IM.

Sorry.
09876 
Newbie

28 Oct 2003 9:28 PM
$149.99 is a lot of money to pay for software with such shameful documentation. The flash demo is a step in the right direction, but why do I have to lurk here to learn how to use the software in the first place?
Kickback 
Junior Member

29 Oct 2003 2:16 AM
Because it's worth it. If backing up is what you want...
dedmiston 
Newbie

29 Oct 2003 10:09 AM
A flash demo is fine for marketing, but it sure doesn't replace a comprehensive set of documentation. Product documentation should fully describe the usage of all of the features in the product including step by step procedures. And don't forget the online help!

They definitely have their work cut out for them. But that's standard for software development. The Tech Writers should work along side the developers and Quality Assurance staff so that the documentation and online help are both complete by the time the product development is done and the QA testing is finished.
Kickback 
Junior Member

29 Oct 2003 11:50 AM
Yes but that would give them a reason to charge us twice as much. :(
09876 
Newbie

29 Oct 2003 9:21 PM
Sorry Kickback, I disagree. 321 would not have justification to charge more money. Platinum is NOT $10 shareware, so for $149, we deserve proper documentation.

Simply put:
321, why don't you provide documentation?
Kickback 
Junior Member

30 Oct 2003 5:40 AM
ok.
dbminter 
Member

1 Nov 2003 8:02 AM
In fact, I came by the forums again for the first time in a while to try and find out HOW to use Platinum. :) Having used DXC since version 1.01 or some low value, Platinum just isn't as intuitive. Like the splitting by Cels. What? I thought I understood it until going progressively up the list of Cels both raised and lowered the disc size value. On one side, yeah, I can see, but, why on both? :>


So, I'm chiming in for a Help file to be included with Platinum. In the same directory is the one for Xpress, but none for Platinum. Therefore, it's not just the newbies want something like this.

This message has been edited since posting. Last time this message was edited on 1 Nov 2003 8:07 AM

jonss 
Inactive

4 Nov 2003 7:33 AM
Can I log in yet?
jonss 
Inactive

4 Nov 2003 7:47 AM
My purchase of DVDXcopy Platinum has been a mixed experience. Firstly, my copy was purchased retail for A$280.00 so obviously I feel a trifle ripped offbut having said that, I would urge everyone to shop around.
The other aspect that has left me totally 'gobsmacked' is that there is absolutely no user manual of any description. Now come on, this is unprofessional. Even if I'd only spent half the amount I did, I would still expect some indication from the manufacturer of the software as to its use. Like, how do I burn without compression? How do I split files? and a myrriad of other questions. Many of my friends in cyberspace have been inquiring of my experience, as they know I purchased the software. Unfortunately, to date, my replies have been quite negative. This issue needs to be addressed immediately.
Now, my other beef. I emailed support about this problem 3 days ago. Total silence.

This message has been edited since posting. Last time this message was edited on 4 Nov 2003 7:57 AM

Pierre2 
Inactive

5 Nov 2003 10:21 PM
Ditto on the Doc file let alone a help file..

I bought the cd copy just to get a Doc file paid extra for the shipping of the cd.. no mention there was no manuel or doc file or I would have just stayed with the downloaded file no such luck.. do think we deserve documentation
Steve83 
Member

8 Nov 2003 2:22 PM
I'm pretty much a newbie, too, even though I've been lurking for over to a year now, but I think I can offer an informed opinion:

There's no user guide yet because the software is still in development. Features are being added, evaluated, deleted, improved, and reintroduced with each update, so it would take as much time to keep a user guide current as it does to work on the software. The reason they're selling software that's still in development is: DEMAND. Everyone wants this software, whether it's 100% functional or only 50% complete.

Each time I dl a new version, I have to remember to UNshare it in KaZaa before 20 people are dling it, even though they can't use it without a key. Some of them have even asked me how I cracked it, obviously before they tried to use it, since it's NOT cracked and it WON'T work without a license. They want it - so do I - so do you.

If you have some time to kill, look back thru the archives here and you'll find we've been begging for Platinum for over a year - we don't care if it's perfect yet; we know it will be eventually, and IT'S THE ONLY THING THAT DOES WHAT IT DOES. It's worth the hassle of figuring it out on your own, or through this forum, to be able to make this quality of DVD backup. And it's worth the money. Even at $200, you only have to back up ~15 DVDs to have saved more than you spent (including blank disks and shipping).

Selling it now also helps pay legal costs of KEEPING this legal and protecting MANY more of our fragile rights. Do a little research and you'll find that if you don't buy it now, you may not be able to ever.

Steve83 in Memphis, TN
Tbird 866Mhz & 768M DDR RAM, ATI AIW Radeon 8500DV
Win2KPro, NSW/NAV, DXCX 3.02, DXCP 3.2.1
7200 Maxtor 20G full & WD 80G empty, HP DVD200i & Pioneer 16x DVD-ROM
Panasonic DVD-CV51
jonss 
Inactive

12 Nov 2003 1:34 AM
I am feeling rather chastened after using DVDXcopy Platinum for the last couple of weeks. I have had absolutely no problem at all with the software and every movie I have backed-up, even with high compression, is working faultlessly. My previous concern about lack of documentation was unfounded, so I thought I'd retract my criticisms here, where I first posted. I am very pleased with my purchase. I believe that the reason I approached the software with trepidation was because it worked too well. I was expecting it to give problems but to date it is top code.
aprilia1k 
Inactive

25 Nov 2003 2:38 PM
I have been using platinum since it first came out. The service pack/patch made all the difference for me - and for the most part it has been successful making backups, and I am satisfied.

I would like to echo another user's question about backing up to disk - saving either an MPG or AVI or divx or something. This is because I personally would like to keep my DVDs on disk and play them directly from there (I have a media server running to my television...) - I AM VERY INTERESTED IN GETTING MY DVD's to hard disk! None of the other Rippers that are supposed to create mpg or avi files work at all... very very frustrating. Please - does anyone know how to keep the files on disk? perferably mpg or divx?

THANKS
Stephen
aprilia1k on yahoo
Get AnyDVD HD and copy any DVD or Blu-ray disc with ease!
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