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321 Studios- Stay Away from Them!!!

Get AnyDVD HD and copy any DVD or Blu-ray disc with ease!
Posted Message
jnoller 
Newbie

22 Oct 2004 9:16 PM
Hi All,

My name is Jody and I purchased a download of DVD X COPY XPRESS from the following:

http://www.321sales.co.uk/

I was able to activate it Initially with the ID and license they gave me, however I had to reformat my PC's hard-drive this weekend, and when I re-installed the software and went to activate it- I received a message indicating I had reached the LIMIT of activations with the ID and Liscence for the software (7)

a) I never activated the software 7 times
b) It's STUPID that they require you to even activate it when you paid and purchased it in the first place
c) I contacted 321 studios and they were total jerks. First they told me to call a phone# in the UK- which incidentally was disconnected! Then I emailed their customer service again to inform them what they clearly say on their home support page:

"If you are still having difficulty AND you purchased your product through www.321sales.co.uk then please send us an e-mail and we will contact the company that looks after the European activation server."

When I emailed them and quoted their very quote for support- they emailed me and gave me an email address that they claimed will reset my ID and Password:

eu_activation@dvdxcopy.com

Well- I emailed this address 6 times and never got a response- Great Customer Service- huh??

Finally as a last resort I emailed 321 support again and told them if they do not resolve this by Monday I am contacting VISA and getting the charges reversed since they did not come good on their product. I guess you get what you pay for, and I am so upset because I am a single parent and cannot afford a $40 ripoff.

ireland 
AfterDawn Addict

22 Oct 2004 10:48 PM
jnoller

IF I WAS YOU I WOULD GET MY MONEY BACK NOW..
DO NOT WAIT UNTIL MONDAY..GO TO THE AFTERDAWN FORUM AND ASK ABOUT THE FREE SOLFWARE...
i do not like people getting ripped off....

Chief Mod of DXC forums. YE RAG-TAG (#4)
Get AnyDVD HD and copy any DVD or Blu-ray disc with ease!
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