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x-maker compatible file types ?

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Posted Message
mexigerm 
Newbie

22 Dec 2003 12:42 PM
Hello,

I recently bought this software to transfer my movie files onto DVD disc. Both CLB (agent at 321) and the retail people I asked assured me that this software will do just that. Luckily I bought direct from 321 so that I will have the option to return it if I can't get it to go.

My files are both avi (which won't work in this program at all, according to this tutorial
http://www.polarhome.com:793/~afonic/dvdxmaker.htm) and mpg or mpeg files. These won't go either. The (red) message that comes up with mpeg2 files is "PAL not valid" and with mpeg1 is "non-DVD compliant". While I'm certainly not a super-geek, I'm not a newbie either. It just seems to me that none of the file types that are supposed to work with this software actually do.

I had already posted this question before, but somebody deleted my post. I'll try it again here. Is there anyone out there with the same problems and/or answers ? Any help is appreciated ! Also, who would I need to request a refund from in case I can't get an answer that works ?
KN
galehicke 
Newbie

23 Dec 2003 6:48 AM
"Luckily I bought direct from 321 so that I will have the option to return it if I can't get it to go."

Had he same problem. Did not know you could return same.Thanks.
mexigerm 
Newbie

23 Dec 2003 7:25 AM
You can return it ONLY if you buy direct from 321 website, because retailers are unwilling to take it back. I guess you were unable to get an answer either ?
galehicke 
Newbie

23 Dec 2003 7:29 AM
"....because retailers are unwilling to take it back. I guess you were unable to get an answer either ? ..."

Have you ever tried to get a re-bate on an item? Joke.
Sad_User 
Newbie

28 Dec 2003 6:10 PM
I have the same problems re: file formats with the exception that I get the error "NTSC not supported in this area!" for some vids that my family in the US sends me here in Australia. This software appears to be some kind of sick joke! I think my copy might be going back to meet it's maker!
mexigerm 
Newbie

16 Jan 2004 8:21 AM
Yes....this software is definitely some type of sick joke, not funny in the least. I have since returned mine to 321 under the RGA they gave me, however have heard nothing since, so I don't know if/when my CC will actually be credited.
DOES ANYBODY'S DVD SOFTWARE OUT THERE ACTUALLY DO WHAT IT SAYS IT DOES, FROM THE ONE INCLUDED WITH THE DVD RECORDING DRIVE TO AFTERMARKET ??? (sorry about the yelling, just
the frustration coming through a bit).
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