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DivX Show Burn Issues

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Posted Message

15 Oct 2003 1:43 AM
I think this is potentially a terrific product... the pan features are exceptional and give the user a valuable new creative dimension. There are clearly bugs... the program has the look of a very promising program rushed to market... too soon. The work surface is easy to work with and largely intuitive, but it must be made to fit on a single screen. The user must have the option of where on his computer the newly created files are stored. But for me the biggest problem, and I fear the fatal one is that I have not been able to burn a slide show to any disk and replay it. I have tried DVD-RW and DVD-R on three of my players with no results. Previews of the slide show look great... but why can I not burn a DVD? Requests for help at product support have produced nothing. Can I use another burner...or do I need to acquire DivXMaker? Any suggestions will be much appreciated.
Senior Member

15 Oct 2003 1:43 PM
The work are is totally visable on my screen. You might need to change your display resolution to a higher res.

I have no trouble burning my slideshow to DVD. Have you been using any of 321's other products like XCopy or XPress?

What DVD burner are you using?

What are your system specs?

15 Oct 2003 3:50 PM
Thanks for the note... I have changed the display resolution... which helps... but a usable resolution (say, 1280 x 1024) is not practical on my monitor for any other use, so one must change resolution whenever leaving the program. Not a huge problem, I will grant.

The DVD burning issue is another matter. I am using a Pioneer DVR 104 on which I have burned a number of movies using both XCopy and XPress... on a Sony VAIO P42.2 GHz running WinXP... 1GB RAM...80GB available on HD. I have tried DVD-R and DVD-RW... and I have reloaded the program and rerun the "To DVD" encode and build a couple of times. If others are not having problems, I must be missing something.
Senior Member

15 Oct 2003 9:41 PM
Keep trying tech support about the burner. Did you call the (800) number or did you use the online feature. I would call them on the phone.

Also, try e-mailing bugs@321studios.com with your specs and the problem.

Senior Member

23 Oct 2003 1:47 AM
I think this product has the potential to be one of 321's biggest sellers.
I love it.

Thanks for the liberty Mr.Roberts, thanks for the liberty.

25 Oct 2003 2:55 AM
Miler -

Try this:

Select Edit > Preferences > General Settings, and select one of the small skins. This should help you get a little bit better size of work area in a lower resolution. Depending on what resolution you prefer, it still might be a little big. Are you still having problems when burning?

25 Oct 2003 12:41 PM
I sure am (continuing to have problems created at readble DVD)! It is frustrating to have this nifty slide show (180 creatively designed slides plus music) that I can only view in the "preview".
Others tell me they have had no problem... so I must be doing something wrong. I have other burning software (i.e. Nero) so if there is another solution, I would welcome it. Thanks for the sizing suggestion... I will try it.

29 Oct 2003 4:57 PM
Miler -

I had the same problem, Xshow wouldn't burn to the DVR-104 burner in my Vaio.

I believe the error was something about "unable to open library".

I got around that bug by locating the temp directory where the files were created & burning the DVD with Roxio 6.

The bug was reported to 321_QA when it happend several weeks ago. Hopefully it will be adressed in the next update, whenever that is.

27 Nov 2003 12:09 PM
Well I got DVD X SHOW free at the grand opening of 321 Studios retail store in St. Louis. So my daughter spends three days on a 10-minute slideshow - a birthday present for her friend. Along the way we downloaded and mastered the free audio editor Audacity (recommended). So I try to burn the finished show and pfffft...a coaster. 2nd try, another $2 coaster.

From the glint on the back it's obviously writing the info to the DVD. It's not finalizing properly--the disk is not readable, either on computer or consumer player. X SHOW says it's "closing" the DVD, with six or eight minutes to go, and suddenly bang! Burn completed! But the DVD is unreadable. This is DVD-R format on a Pioneer (Acer OEM) DVR-106RD drive.

After much hunting around in the strangest of folders I found the M2V and WAV files that X-SHOW had created, and burned them to DVD with a 30-day evaluation copy of "TMGEnc DVD Author". So 321 Studios has 30 days before I'm completely disillusioned. WAV is an option--your audio might be in an MP2 file.

Hey X-Show team: While you're fixing stuff, how about letting the user pick a TEMP folder for those huge files? Many of us use a 2nd drive for video files. Preferences Tab should let the user specify where those large files go.

Incidentally, X Copy Platinum and Express burn flawlessly on the same DVD drive. System is an Athlon 64 3200+ with 512 Mb RAM.

I like the pans. I like the zooms. But if it don't burn--no money you'll urn.

Take care,

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