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Trouble downloading/installing XPRESS 2.5.0

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Posted Message
davidtan 
Inactive

12 Jun 2003 2:32 PM
When trying to download XPRESS 2.5.0, the download bar gets to the end and then hangs there. After awhile, I get the Windows refresh screen. The same thing happens when I right click...Save target as...
I have uninstalled XPRESS 2.0.1 and then rebooted. Any suggestions? Fortunately I have a restore point before I uninstalled the earlier version.
Jaybo 
Inactive

18 Jun 2003 8:23 PM
davidtan,

Check your add/remove programs, remove V2.5.0 and go to DXC's website to download v2.5.1 of Xpress. You may have gotten a corrupted file in the download process.

Install v2.5.1 and reboot.

Keep me posted.

Good Luck,
Jaybo
[High on the Food Chain at RAG TAG #2]
davidtan 
Inactive

23 Jun 2003 1:58 PM
Jaybo,
Tried MS IE several times. Turned off firewall as suggested by Tech Support. Uninstalled old version successfully. No success downloading either 2.5.0 or 2.5.1 using Internet Explorer. Turned firewall on. Switched over to Netscape. File successfully downloaded and installed in a couple of minutes. This problem only occurs in IE with this download.
Jaybo 
Inactive

23 Jun 2003 2:07 PM
davidtan,

Please relay that to Tech Support in an email.



Happy you got it installed.

Jaybo
[High on the Food Chain at RAG TAG #2]
toolman18 
Senior Member

23 Jun 2003 8:58 PM
davidtan
You may want to try to go to ADD/Remove Software.Highlight IE and hit the Uninstall,you will get a box to Repair,Remove,or go back to Previous.Just click on Repair and see if that helps with it.I understand you have downloaded it but you still may have something going on there,you can test after repair and see if the download works,then you can just delete it
Rag-Tag 12
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