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x-press don't burn please help me

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domcoool 
Inactive

27 May 2003 12:20 PM
the first step is ok X-press read the movie dvd.

But when X-press say "put a blank dvd" i do this (DVD+RW4.7GB). after xpress read the blank DVD but the start button remain gray

what is the problem ? and the most important what is the solution ?

thanks for your answers

@+ and have a nice day
********************************************mother board : ASUS A7V333
CPU : ATHLON XP 2100+
RAM : 768Mo
OS : windows XP
DVD burner : ASUS DVD-RW DRW -0402P ( IDE)
********************************************




ireland 
AfterDawn Addict

27 May 2003 12:58 PM
DOMCOOOL,
for a start....
check to see if vso device installed in device mgr,if not their you have to reinstall xpress again....
domcoool 
Inactive

27 May 2003 2:09 PM
i've got a file call vso_hwe.dll in X-PRESS root. But no file call mgr (maybe mgr is a directory ?)
ireland 
AfterDawn Addict

27 May 2003 2:44 PM
DOMCOOOL,
DO THIS,to find----VSO DEVICE

right click my computer left click properties,
click the hardware tab,select and click device manager at or near the bottom,is vso-device listed???
321_Q/A 
Inactive

27 May 2003 2:51 PM
domcoool,
I know this sounds dumb, and I'm sorry I have to ask, but are you sure that you were using a blank disk?

Are you sure that you were using a disk that your burner can use?

I have done that myself, where I put a DVD-RW in a burner that could only write to DVD+R/RW, and wondered why it wouldn't work.

I've also put a disk that I already wrote to in the drive and then wondered again what the problem was..

Just a basic thing to check..

Next, if you are using the proper/good disk, I would suggest re-installing DXCX on top of the install that you currently have. Make sure that you say "No" to automatically restarting, and then restart manually, when the install is complete.

See if that helps at all.
domcoool 
Inactive

28 May 2003 12:44 PM
for Ireland :

I've got the VSO device in device manager and VSO work correctly.

for 321_Q/A:

yes it's a blank disc because I never use the DVD previously. And it's the third _re-installing on top I do with manual restart.

thanks
Floyd 
Inactive

28 May 2003 1:59 PM
**Moved**
321_Q/A 
Inactive

28 May 2003 2:26 PM
domcoool,
How do you know that VSO is working correctly?

Are you going by what it says in it's properties?

Are you using any software that uses VSO besides ours?
domcoool 
Inactive

28 May 2003 2:31 PM
How do you know that VSO is working correctly?

becaus it's written on the vso windows properties

Are you using any software that uses VSO besides ours?

no


@+ domcoool
amd athlon xp 2100mhz
mother board : asus a7v333
ram : 768 mb 2700
dvd burner : asus dvd R/RW DRW-0402P
ron6399 
Inactive

29 May 2003 11:44 AM
I had the same issue and went to the program on the start button of winxp and found a dvdrecorder option to select my recorder, i have to select my recorder each time since its external and not powered when I boot system.
domcoool 
Inactive

30 May 2003 1:43 PM
ron6399, where is this option in the start button of WIN XP please ?

and after, xpress will be able to work ?

thanks
ron6399 
Inactive

30 May 2003 3:36 PM
I went to the start button, bottom left of screen of winxp, then went up to programs and found dvdxcopy express, then on right had 2 options, 1 to run dvdexpress or 2nd option to select dvdwriter.
321_Q/A 
Inactive

30 May 2003 4:55 PM
ron6399,
Look in your Startup folder and remove the "Drive Select" shortcut from inside, if there is one.

That should stop it from wanting to look for your burner each time you reboot.
domcoool 
Inactive

31 May 2003 11:45 AM
you select your burner with DraveSelect applacition in X-press root but the problem ix i did a double click on it nothing happened
ron6399 
Inactive

31 May 2003 4:10 PM
Same for me, It doesn't highlight the one I pick, but once I click on my choice it works.
bdennis 
Inactive

1 Jun 2003 7:35 AM
I am having the same problem with my system. Xpress reads the dvd fine to hard drive but when I put in the blank dvd the start button stays grey. It never recognizes that the blank has been inserted.
"Drive Select" is located in the [Start/Programs/Start Up folder] although it never seems to load. I have tried clicking the "Drive Select" icon in [Start/Programs/DVDXcopyXpress] but nothing happens, there is no drop down window nothing. The hourglass comes on-screen for a couple of seconds.

I have looked in [My Computer/Managment/System Information/Software Enviroment/Running Tasks] and I can't see that "Drive Select" is loaded.

Windows 2000 Pro, Ver 5.0.2195, SP 3, Build 2195
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1399 Mhz
BIOS Version Award Modular BIOS v6.00PG
Total Physical Memory 1,048,048 KB

I also have two monitors and video cards:

Name NVIDIA GeForce2 MX 100/200
Adapter RAM 32.00 MB (33,554,432 bytes)

Name RADEON 7000
Adapter RAM 32.00 MB (33,554,432 bytes)


My DVD burner is: (OPTORITE DD0203) - My Computer sees it as: Generic CRD-BPDV2
Firmware Revision 0.85
Media compatability: +R(RW)read and write; -R(RW)read and write; DVD-RAM read and write.
ireland 
AfterDawn Addict

1 Jun 2003 2:53 PM
to all,
some times this works,reinstall xpress.when it installs the drivers,and ask you to shut down,select no and finnish the install,then reboot..see if this helps you.
next-do this make a folder in c-drive,name with a name you can remember,and direct your xpress temp files to that folder,that also helped a lot of users..
also express ver-2.0 seems to work better for most....i will check back latter and see how it went for you...
ireland
domcoool 
Inactive

2 Jun 2003 12:28 PM
for me it didn't work
321_Q/A 
Inactive

2 Jun 2003 12:45 PM
domcoool,
Have you installed SP1 from the Microsoft Windows Update site?

If not, you should do that.

Have you looked for any updated drivers or firmware for that drive? If not, I would also suggest that you do that as well.

Also, what video card and drivers are you using?

This message has been edited since posting. Last time this message was edited on 2 Jun 2003 12:52 PM

321_Q/A 
Inactive

2 Jun 2003 12:51 PM
bdennis,
Do you use the nForce drivers for your NVIDIA video card? The nForce drivers 2.03 and 2.42 work, but there seems to be a problem with 2.41.

The problem is nVidia's IDE controller driver.

Go to nVidia's website, download and install the 2.03 drivers and see if that helps at all.

You also may try removing the second video card and see if that does anything to help the problem.
domcoool 
Inactive

2 Jun 2003 1:11 PM
321-Q/A :

Have you installed SP1 from the Microsoft Windows Update site?

yes

Have you looked for any updated drivers or firmware for that drive?

yes

Also, what video card and drivers are you using?

chaintech NVIDIA GFORCE TI 4200
@+ domcoool
amd athlon xp 2100mhz
mother board : asus a7v333
ram : 768 mb 2700
dvd burner : asus dvd R/RW DRW-0402P
ron6399 
Inactive

2 Jun 2003 2:35 PM
When I go to the drive select pulldown box I see my internal dvd drive or other cd writer and my external firewire pioneer dvd writer. I select the pioneer dvd writer of course but I'm never sure if it did because the selected drive does not stay highlighted. From experience it does select the drive I pick, but if I forget to select a device my symptom is as we've discussed, the dvd writer never writes and the start button doesn't turn green.I use my internal dvd to read my movies and my external dvd writer to write.I am running xp pro with sp1 installed. I never power up my external dvd writer till I'm ready to use it and therefore this is probably why I have to select a device each time to write.I can't remember if when I was initially installing express I had my firewire /dvd writer powered up, my guess is no.
321_Q/A 
Inactive

2 Jun 2003 3:12 PM
bdennis,
Look at the suggestion I gave to domcoool regarding drivers for NVIDIA video cards.
321_Q/A 
Inactive

2 Jun 2003 3:15 PM
ron6399,
I think that you are right that the problem is caused by powering up the burner until the last minute.

It is also probably made worse due to having more than one burner hooked up.

If you only have one burner, I do not think it would be as much of a problem, but by default, if the external is not on when you boot up, DXCX probably assumes that it was removed.
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