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Ver 1.5.0 Problems / Issues

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Posted Message
stollery 
Inactive

8 Apr 2003 11:17 AM
mwillett - Update your applications you say? I had a machine in here the other day that was absolutely kicking my butt, wondering why it was running so slow, etc., etc. Come to find out the customer had not updated the software drivers associated with her ATI video card AND Logitech mouse. Once I grabbed the updated drivers the "other" problems were resolved AND her programs started running smoothly again.
Concurrently, I'll state again that I believe, at least some of the problems associated with DXC running correctly, might be "fixed" if folks were to keep their software a little more current. I know it's a lot to ask of most folks, but they might download and use one of the better free utility programs available called Big Fix. Helps keep you abreast of the programs/hardware on your machine requiring updates.
mwillett 
Member

8 Apr 2003 11:33 AM
I should have said, apply the latest updates to your applications, as well as the latest versions for your drivers. Video drivers have always been the most buggy since the manufactureres play games to maximize performance, sometimes at the expense of stability. Although I thought we were past that with DirectX & 2000/XP drivers not accessing the hardware directly. You never know.
72morgan 
Inactive

8 Apr 2003 11:43 AM
Updating drivers and applications is a very good idea. I was checking out the Roxio website and EZCD Creator 6.0. One of the things they specifically mention about 6.0 is that it fixes the Lost Cd drive problem that some people seem to have.
stollery 
Inactive

8 Apr 2003 11:48 AM
mwillett - BTW, I was agreeing with you regarding keeping everything current. :)
Rits 
Inactive

8 Apr 2003 11:50 AM
Has anyone noticed or is it just me that this version of DXC takes a lot longer to create backups. it seems the burning part is the same just the writing to Hard disk takes longer. I have 1 DVD reader and a DVDRW any help would be appreciated. I am using the same hardware as the previous versions of DXC Thanks
stollery 
Inactive

8 Apr 2003 11:57 AM
Rits - I think I remember earlier on that other's had mentioned this problem. FYI - I backed up Blue Crush the other evening in 19 minutes. That means, since I decided to burn to one DVD, opting out on additional features, from the moment I clicked on Copy, it took 19 minutes from that point to completion.
Rits 
Inactive

8 Apr 2003 12:02 PM
stollery- thanks for that. 19 minutes !!! how did you do that ! do you know what the previous users regarding this problem did to resolve this. I cant seem to find anything on this
stollery 
Inactive

8 Apr 2003 12:40 PM
Rits - I don't think any of the others that reported this as a problem did in fact resolve it. In my case, I do have a very fast computer, with a partitioned 160 Gig WD HD, w/8 meg of cache, 80 Gig of it used exclusively for the installation of DXC 1.5. I don't honestly know if that's the reason why, but I believe it'd be easier for me to nail down a problem associated with DXC with this setup.
bebandit 
Junior Member

8 Apr 2003 1:17 PM
321_Q/A: I have tried it both ways. I also have a couple of friends that also had problems with SP1. I use the patch from GRC.com that closes the holes in XP Pro. Maybe I'm just lucky. I custom built this system myself and it functions flawlessly.
1.5 Works great. I have no complaints at all
about dvdxcopy at this time. I also recommend it to my friends, one of which told me about it originally. and bought it after I did. I was one of the original purchasers before the release date in Nov. Although it was frustrating at first, 1.2.2 I think it was, Was the first version I could get to actually burn a complete DVD. Since then I am very satisfied with the program
72morgan 
Inactive

8 Apr 2003 1:23 PM
bebandit

I also custom built my machine !!!

I only have installed what I WANT on it , NOT what DELL or H-P wants!!!
321_Q/A 
Inactive

8 Apr 2003 5:10 PM
bebandit,
Are you saying that you had a problem with the system in general after installing SP1, or was it only a problem with running DXC?
d23perry 
Newbie

8 Apr 2003 5:17 PM
Rits,

Make sure your reader drive is set to DMA. Same problem happened to me. One nite, copying movies to the hard drive on average was about 15mins. Next day the estimated time sky rocketed to 59mins. It's seems something misteriously changed my reader drive from DMA to PIO. Changed it back, and it was back to 15mins.
321_Q/A 
Inactive

8 Apr 2003 5:28 PM
AlterEcho,
I doubt that ActiveXFix.exe would do anything to make the program run any better. It may help you activate though..

The ActiveXFix.exe doesn’t have anything to do with ActiveX. It’s a small app that was made for our support staff to send to the certain people with the activation problem that people saw in V1.4.1. The name was meant to throw people off who think it is a “fix-all” app. (We have people, all the time, getting into the FTP site and downloading/installing one of everything, even though some of what the installed was not helpful in any way.)

ActiveXFix.exe is only helpful if you got stuck in one of the V1.4.1 Activation Loops. Basically, some people who did not uninstall the previous versions correctly had problems activating V1.4.1. They would activate, and it would say that it was successful, but then it wouldn’t run. When they shut the program down and restarted it, DXC would ask to be activated again.

The ActiveXFix.exe just removes any activation from the system, so that it can be re-activated properly.

<AlterEcho wrote>
"As the name of the .exe implies DVDXCopy seems to have ties to ActiveX. Just a hunch....but this could explain why we are seeing such a wide range of problems. This would also explain why some of you are not finding, or able to remove all traces of v1.5. I was going to try to research this further, but I do not want to use all of my activations up. Otherwise, I have some ideas I would have like to have tried. Of course the flip side is that someone wrote an install in X to clean up the uninstall process."

This message has been edited since posting. Last time this message was edited on 8 Apr 03 5:32 PM

whompus 
Senior Member

8 Apr 2003 5:48 PM
321_Q/A
was that a new version or just a another version of this one mentioned here
http://dvdxcopy.afterdawn.com/thread_view.cfm/14/14758
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321_Q/A 
Inactive

8 Apr 2003 5:53 PM
whompus,
Same application, but it may have been updated between 1.3 and 1.4.1.
whompus 
Senior Member

8 Apr 2003 5:57 PM
kinda thought so. Isn't that just an app that can be modded by you guys or whoever is using some form of sdk for making there apps for release?
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321_Q/A 
Inactive

8 Apr 2003 6:00 PM
Yea, I think they can modify it to do certain things. It is not used in making any part of DXC though.
nickicap 
Inactive

8 Apr 2003 6:07 PM
puff2345

All WinXP service packs are virtually essential. The thing is that there is a very specific sequence that drivers and updates need to be installed in. Otherwise, yes, seemingly your O/S can end up corrupted. It's not really corrupted, there are ways to back out but techs who deal with this daily know the remeidal recovery tricks. XP, like 2k, is very much unlike previous Windows versions, in all regards, good and bad. I'd not recommend running XP without full updates applied, same as running 98 pre-Second Edition...
nickicap 
Inactive

8 Apr 2003 6:09 PM
Whisperer

The stats on Casablanca SE are the same as your version. Weird... Thing is that while disc two says 535MB, or thereabouts, when it starts burning it reports 1.1GB. Must be hidden data there that DXC can't report but can rip and burn.
nickicap 
Inactive

8 Apr 2003 6:14 PM
stollery

Our standing policy is to NOT do XP upgrades. We do all XP installs with a clean format. I'm not in the trenches, I know, as I'm sure you do, especially with Intel mobos, that the load sequence is very, very specific. Our guys are well drilled and experienced in those nuances, but I'm sure many out there are having difficulty doing XP upgrades and installing service updates resulting in hosed drivers and such. But, I absolutlely agree here, anyone not running XP with all available updates, can't really validate any problems they're having until they get up to date with the O/S. There's too many variables introduced otherwise.
nickicap 
Inactive

8 Apr 2003 6:19 PM
stollery

I'm now logging my backup times. Seems the Toshiba takes far longer to burn than does the Sony. However, one thing I realized last night during my firmware upgrade conundrum was that using the Sony or Toshiba burners as the player for the other had added significant time for the rip. I put my LG DVD-ROM back in when I was having the problems after the firmware flash, and my rip time went down by 2/3. Now, the Toshiba still takes the better part of an hour to burn a ~4GB disc. The Sony takes around 38 minutes. What's your time for a 4GB burn? What I'd like to see is some help with a switch to get Gear to allow the Toshy to run at 2x. Seems to me it's not, wven after a new batch of 2x media.
AlterEcho 
Junior Member

8 Apr 2003 6:21 PM
321_Q/A

I suspected as much, but could not confirm without using more activations. Thanks for clearing that up.

Quick question for you....if I decided to play around with v1.5 again, how many activations are we allowed? Also, if we need to have this reset, can we simply email support or will it require a phone call?

-=AE=-
AlterEcho 
Junior Member

8 Apr 2003 6:27 PM
Puff2345

One quick way to get out of a bad update is to do a 'Install In Place'. This will allow you to keep your programs and data still in place. I have used this method with even motherboard swaps and it works quite well.

-=AE=-
puff2345 
Member

8 Apr 2003 7:03 PM
alterecho,
what is install in place ?

nickicap,
i'm running xp home, if you know the sequence could you pm it to me? thanks to all
jim
nickicap 
Inactive

8 Apr 2003 7:20 PM
puff2345

An install in place can be moving your existing Windows folder over to one called OldWindows, or something like that, OR leaving it intact, then installing into either Windows or an alternative folder. This leaves your data and stuff in place although you still need to reinstall Windows apps. Reinstalling Windows over the top without mving anything may work depending on what is trahed, but in some cases it doesn't resolve anything.

The sequence for drivers and stuff when doing a Windows install will vary based on the components involved and there is no general rule of thumb although if you have an Intel brand motherboard or another vendor's board using an Intel chipset, with compliant drivers, they're procedure should be similar, you can go to Intel's website for guildeines fors installing Windows with they chipsets. I can tell you, even though I'm somewhat removed from the trenches these days, that in the early XP days there was much consternation involved in XP installs, until everyone became very familiar with the process and al the variables to be wary of. Many computer shops make a living fixing trashed WinXP installs these days. In the end, if you can't install service packs or updates, your install is hosed at some level.
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