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DVD X Copy Platinum will not recognize my Plextor PX-708A
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larrypie
Newbie
18 Aug 2004 8:07 PM
My wife works as a movie rep at Best Buy and we bought DVD X Copy the day before it was to be pulled off the shelves. We didn't have a DVD burner at the time.
Yesterday, my new Plextor PX-708A arrived via UPS. I installed the drive in the computer and verified it could copy a music CD and created a VCD that worked fine in our DVD player.
Next step was to install DVD X Copy. When it came up and asked to register, I got worried, knowing that 321 went out of business, but I logged on the internet and it appeared to register my copy.
Then I launched DVD X Copy (I choose simple) and it shows a splash screen and then pops up with a window saying I need to run Drive Selector to select a drive. I do that and the list of available drives is empty. So I am stuck.
My wife asked the "geek squad" at Best Buy and they said my drive was too new and is not supported by DVD X Copy, and I should trade down to a 4X drive. However, in looking on the net, it seems that many are having success with that drive. So, what is my next step?
I have an AMD 2000 processor running Win 98 SE. The DVD drive is the master on the secondary IDE and there are two HDDs on the primary IDE, an 80 and 20GB.
flip218
Moderator
19 Aug 2004 1:10 AM
Quote:My wife asked the "geek squad" at Best Buy and they said my drive was too new and is not supported by DVD X Copy
The "geek squad" is wrong!! ... I also use a TDK840G, which is a re-tagged Plextor 708 and it worked with my XCopy Platinum.
TDK DVDRW840G (OEM PLEXTOR PX-708A)
Currently RPC1 firmwares based on 1.04, 1.05-Synthesized, and 1.06-Synthesized from: http://tdb.rpc1.org/
Have you ever installed an aspi layer? Also are you running any firewalls?
Dell 8250, Pentium 4 2.80GHz
1.5 GB RDRAM, 450GB HD
NEC 2510A, Sony DDU-1612 DVD-ROM
XP Pro, ATI All-In-Wonder 9000 Pro
larrypie
Newbie
19 Aug 2004 7:07 AM
I do not know what an aspi layer is, so unless it is installed as part of the software that came with the drive or native to Win 98, I doubt I am running an aspi layer. What is an aspi layer and should I be?
I am not running a firewall.
My copy of DVD X Copy Platinum also came with DVD X Rescue. That program does recognize my drive.
ireland
Inactive
19 Aug 2004 1:06 PM
larrypie
For starters if it were me,i would upgrade your operating system,to win-xp or 2000...
i want you to read whats below...
"Out of Memory" Error Messages with Large Amounts of RAM Installed
View products that this article applies to.
This article was previously published under Q253912
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/support/windows/topics/hardware/hwddresctr.asp SYMPTOMS
If a computer that is running any of the versions of Windows that are listed above contains more than 512 megabytes (for example, 768 megabytes) of physical memory (RAM), you may experience one or more of the following symptoms:
* You may be unable to open an MS-DOS session (or command prompt) while Windows is running. Attempts to do so may generate the following error message:
There is not enough memory available to run this program.
Quit one or more programs, and then try again.
* The computer may stop responding (hang) while Windows is starting, or halt and display the following error message:
Insufficient memory to initialize windows. Quit one or more memory-resident programs or remove unnecessary utilities from your Config.sys and Autoexec.bat files, and restart your computer.
CAUSE
The Windows 32-bit protected-mode cache driver (Vcache) determines the maximum cache size based on the amount of RAM that is present when Windows starts. Vcache then reserves enough memory addresses to permit it to access a cache of the maximum size so that it can increase the cache to that size if needed. These addresses are allocated in a range of virtual addresses from 0xC0000000 through 0xFFFFFFFF (3 to 4 gigabytes) known as the system arena.
On computers with large amounts of RAM, the maximum cache size can be large enough that Vcache consumes all of the addresses in the system arena, leaving no virtual memory addresses available for other functions such as opening an MS-DOS prompt (creating a new virtual machine).
WORKAROUND
To work around this problem, use one of the following methods:
* Use the MaxFileCache setting in the System.ini file to reduce the maximum amount of memory that Vcache uses to 512 megabytes (524,288 KB) or less. For additional information about how to use the MaxFileCache setting, click the article number below to view the article in the Microsoft Knowledge Base:
108079 32-Bit File Access Maximum Cache Size
* Use the System Configuration utility to limit the amount of memory that Windows uses to 512 megabytes (MB) or less.For additional information about how to use the System Configuration utility, click the article number below to view the article in the Microsoft Knowledge Base:
181966 System Configuration Utility Advanced Troubleshooting Settings
* Reduce the amount of memory that is installed in your computer to 512 MB or less.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
Vcache is limited internally to a maximum cache size of 800 MB.
This problem may occur more readily with Advanced Graphics Port (AGP) video adapters because the AGP aperture is also mapped to addresses in the system arena. For example, if Vcache is using a maximum cache size of 800 MB and an AGP video adapter has a 128-MB aperture mapped, there is very little address space remaining for the other system code and data that must occupy this range of virtual addresses.
The information in this article applies to:
* Microsoft Windows Millennium Edition
* Microsoft Windows 98 Second Edition
* Microsoft Windows 98
* Microsoft Windows 95
larrypie
Newbie
19 Aug 2004 10:51 PM
I read the MS article you attached and it doesn't seem to address the problem I am having. However, I did read the article and am also not affected by the problem mentioned in the article. I have 512MB of RAM, but some of that is used by my onboard Video Card, 8MB I believe, so I am only left with 504MB of usable RAM, below the limits for the problem mentioned in the article.
Still, I am not getting an abnormal exit to DVDXCopy, it simple tells me that I need to run Drive Select to continue (since it doesn't have a selected drive). When I run Drive select, I am presented with an empty pull down menu, an empty "OK" button which doesn't do anything without a drive being selected, an impossibility at this point, and "Abort".
What do I need to do to get DVDXCopy to recognize my drive? DVDXRescue will recognize it, and I can read and write to the drive with the software that came bundled with it, so I know the drive is good and properly installed.
flip218
Moderator
19 Aug 2004 11:03 PM
larrypie,
What software was bundle with your drive? Roxio? Also, which verison are you using? Last, have you gone through the blacklist?
Dell 8250, Pentium 4 2.80GHz
1.5 GB RDRAM, 450GB HD
NEC 2510A, Sony DDU-1612 DVD-ROM
XP Pro, ATI All-In-Wonder 9000 Pro
It is already over 90 days since last post to this thread, you're not allowed to post here anymore.
